Terms of Service

1. Acceptance of Terms

By accessing and using the Natural Luxury Wellness website ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. These terms govern your use of our website and all related services, features, content, and applications.

If you do not agree to these terms, please do not use our Service. Your continued use of the website following any changes indicates your acceptance of the new terms.

2. Use of Website

You are permitted to use our website for lawful purposes only. You agree not to use the website:

• • In any way that violates applicable laws or regulations
• • To transmit, or procure the sending of, any advertising or promotional material
• • To impersonate or attempt to impersonate the company, employees, or other users
• • To engage in any other conduct that restricts or inhibits use by others
• • To interfere with or disrupt the website or servers
• • To attempt to gain unauthorized access to any part of the website

3. Intellectual Property Rights

The website and its original content, features, and functionality are and will remain the exclusive property of Natural Luxury Wellness Ltd and its licensors. The website is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Natural Luxury Wellness Ltd.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

You agree not to disclose your password to any third party or to use your password for any unauthorized purpose. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of personal information.

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Product Information and Availability

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. All products and services are subject to availability and may be changed without notice.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.

7. Orders and Payment

Your submission of an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason. All orders are subject to acceptance and availability.

Payment must be made in full before shipping. We accept various payment methods as displayed during checkout. You agree to pay all charges incurred at the prices in effect when the charges are incurred.

8. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

International orders may be subject to customs duties and taxes. You are responsible for all such charges. We are not responsible for packages lost or delayed during international shipping.

9. Returns and Refunds

We offer a return policy for most products within 30 days of delivery. Items must be in original condition and packaging. Return shipping costs are the customer's responsibility unless the item was defective or we made an error.

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Custom or personalized items are not returnable unless defective.

10. Health and Wellness Disclaimer

The information provided on this website is for educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

You should never delay seeking medical advice or disregard medical advice because of something you have read on this website. Natural Luxury Wellness products are not intended to diagnose, treat, cure, or prevent any disease.

11. Limitation of Liability

In no event shall Natural Luxury Wellness Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages arising out of or relating to the website or these terms shall not exceed the amount you paid us in the twelve months preceding the claim.

12. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms and any policies or operating rules posted by us on the website constitute the entire agreement and understanding between you and us regarding the website and supersede all prior or contemporaneous understandings regarding such subject matter.