Cookie Policy
Understanding how we use cookies to enhance your wellness experience
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. These files contain information that helps us provide you with a better, more personalized experience when browsing our wellness content and services.
At Natural Luxury Wellness, we use cookies responsibly to enhance your user experience while respecting your privacy and data protection rights. Our cookie usage aligns with our commitment to transparency and your right to make informed choices about your data.
We believe in empowering our clients with knowledge about how technology supports their wellness journey, including understanding the digital tools we use to create a seamless, personalized experience.
How We Use Cookies
Our cookies serve several important purposes designed to enhance your wellness experience:
Essential Functionality
Cookies that enable core website features such as secure login, shopping cart functionality, and personalized content delivery.
Performance & Analytics
Cookies that help us understand how visitors interact with our website, allowing us to improve functionality and user experience.
Personalization
Cookies that remember your preferences and choices to provide customized wellness recommendations and content.
Marketing & Advertising
Cookies used to deliver relevant advertisements and track campaign effectiveness, always with your consent.
Types of Cookies We Use
Strictly Necessary Cookies
Purpose: These cookies are essential for the website to function properly.
Duration: Session cookies (deleted when browser closes) or persistent cookies (up to 2 years).
Examples: Security tokens, shopping cart maintenance, form data persistence.
Consent Required: No - these are essential for basic functionality.
Performance Cookies
Purpose: Collect anonymous information about how visitors use our website.
Duration: Up to 2 years.
Examples: Google Analytics, website analytics tools, error tracking.
Consent Required: Yes - we request your consent before using these cookies.
Functional Cookies
Purpose: Remember your preferences and provide enhanced features.
Duration: Up to 1 year.
Examples: Language preferences, region settings, accessibility options.
Consent Required: Yes - we request your consent for enhanced functionality.
Marketing Cookies
Purpose: Deliver relevant advertisements and measure campaign effectiveness.
Duration: Up to 1 year.
Examples: Social media tracking, advertising platforms, remarketing tools.
Consent Required: Yes - explicit consent is required for marketing cookies.
Third-Party Cookies
We work with trusted third-party services that may set cookies on your device to provide enhanced functionality and analysis:
| Service Provider | Purpose | Cookie Type | Privacy Policy |
|---|---|---|---|
| Google Analytics | Website analytics and performance measurement | Performance | View Policy |
| Facebook Pixel | Social media marketing and advertising | Marketing | View Policy |
| Stripe | Secure payment processing | Essential | View Policy |
| Mailchimp | Email marketing and newsletter management | Functional | View Policy |
Managing Your Cookie Preferences
You have full control over cookies on our website. Here are your options:
Cookie Settings
Use our cookie banner to customize your preferences at any time. Click "Cookie Settings" in the footer of any page to modify your choices.
Browser Settings
Control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality.
Browser Help
Visit your browser's help section for instructions on managing cookies: Chrome, Firefox, Safari, or Edge settings.
Opt-Out Tools
Use industry opt-out tools like YourAdChoices for advertising cookies.
Your Rights Regarding Cookies
Under UK data protection law, you have the following rights regarding cookies and similar technologies:
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Right to Information
You have the right to know what cookies are being used and for what purposes, which this policy provides.
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Right to Consent
You have the right to give or withhold consent for non-essential cookies, and withdraw consent at any time.
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Right to Access
You can request information about what personal data is processed through cookies.
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Right to Erasure
You can request deletion of personal data processed through cookies in certain circumstances.
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Right to Object
You have the right to object to certain types of cookie processing, particularly for marketing purposes.
Updates to This Policy
We may update our Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through:
- A prominent notice on our website
- Email notification to registered users
- Updates to the "Last Updated" date at the bottom of this policy
We encourage you to review this Cookie Policy regularly to stay informed about our cookie practices and your choices.
Last Updated: January 2024
Contact Us About Cookies
If you have any questions about our use of cookies, this Cookie Policy, or wish to exercise your rights regarding cookies, please contact us:
Company Information
Natural Luxury Wellness Ltd
15 Brook Street, Mayfair
London W1K 4DG
United Kingdom
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed